Care Agency In Yorkshire
Malton, Pickering & Thirsk, North Yorkshire
This business has been sold
Business overviewThe business is a relocatable domiciliary care service provider which provides personal and domestic care to customers who are elderly and sick.
The business has a very strong local reputation for delivering high class palliative (end of life) care funded by the NHS, and has a greater demand for its services than it can currently facilitate.
The business is run from home and can be relocated within Yorkshire and relocating to a different area could increase the catchment area, a potential driver of growth.
The business was established in 2014 and provides high quality end of life, elderly and mental health care to a generally elderly customer base.
Staff are highly trained to provide customers with a high calibre of service. All staff are CRB/ DBS checked and are fully trained in dealing with elderly patients with physical and/ or mental health issues. They strive to provide customers with a very high level of service.
Regular clientele is predominantly privately funded, with around 10% being funded by the local authority.
The company also regularly receives very lucrative contracts funded by the NHS, some of which it is regularly having to reject due to a lack of capacity.
The current owner solely markets the business through a website. The site itself is basic, though still clean, modern and easy to use. The website has basic information and could be updated with a more complete description of services offered. No other advertising is carried out, aside from word-of-mouth advertising. Better leveraging of advertising is a pathway to increased growth.
Turnover is in the region of £360,000.
The business is currently run from home is North Yorkshire. However it is fully relocatable across Yorkshire. Moving to South, West or East Yorkshire could increase the customer base with a wider catchment area.The business employs 20 full time members of staff who have been fully vetted and CRB/ DBS checked and who are trained to deal with elderly patients and those with mental health issues.
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